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Have questions?

Wondering how My Tally House works, what we can help with, or what to expect? Find answers to some of the questions we hear most often below.

Frequently asked questions

What is a Tally?

A Tally is a service you request through My Tally House to help manage your home and everyday life. Whether it’s coordinating a repair, taking care of basic home maintenance, preparing for guests, handling errands, or organizing a seasonal project, we’re here to help make life a little easier.

We offer Tally Tasks for day to day needs and Tally Projects for work that requires a broader scope. From the little things that keep your home running smoothly to larger projects that need a bit more coordination, we’re here to help take care of the details.

How does membership work?

Membership gives you a familiar team to turn to for household needs, projects, and everyday requests. As we get to know your home and preferences, you spend less time explaining what needs to happen and how you want it done.

We check in each month to discuss what’s coming up. You choose the services you need and can contact us between check-ins whenever something arises.

What does membership cost?

Membership is $149 per month. Tally Tasks, Tally Projects, and any related expenses are billed separately.

There’s no minimum number of services you need to use. Your monthly membership fee stays the same while your membership is active, even in months when you don’t need any services.

How are Tasks and Projects priced?

Tally Tasks are priced per task. Tally Projects involve a larger scope of work and are quoted for your approval before work begins.

If a request is better handled as a Project, we’ll discuss the scope and price with you before proceeding.

What other expenses should I expect?

From time to time, we may purchase items on your behalf, such as groceries, supplies, or materials. These are simply reimbursable expenses and are separate from your membership and any Tally Task or Project fees.

For some requests, we may also coordinate with trusted third-party professionals, such as plumbers or electricians. They’ll typically bill you directly for their services, but with a little advance planning, we can also arrange to pay on your behalf.

How can My Tally House support you?

We help with the tasks and coordination involved in maintaining a home and managing everyday life. That can include arranging repairs, running errands, walking the dog, regular home maintenance like cleaning gutters or filling a water softener with heavy salt bags, organizing seasonal work, or checking on your home while you travel.

Our team handles some requests directly. For others, we find an appropriate outside professional and coordinate the details. If you’re unsure whether a request fits, contact us to discuss it.

How is My Tally House different from a home care service?

My Tally House provides household and lifestyle support for people living independently. Our focus is on managing tasks, errands, projects, and arrangements around the home.

We don’t provide medical or personal care.

Does My Tally House offer transportation?

While we don’t provide transportation directly, we’re happy to coordinate rides and handle the details for you. We understand that navigating driving apps and arranging pickup times, locations, and destinations can feel overwhelming. With My Tally House, you have one point of contact to make the process simple and seamless.

We can even be present to help ensure you feel comfortable with your driver and, whenever possible, provide the same driver for future rides.

Who will be working in my home?

Our Tally Coordinators and Tally Team are people we know personally and trust in our own homes and our families’ homes. We look for dependability, sound judgment, and follow-through.

When a request calls for specialized work, we may coordinate with a third-party vendor.

Is membership required for a single request?

Yes, our services are available exclusively to members.

Can you accommodate requests on short notice?

We understand that life doesn’t always go according to plan, and sometimes unexpected needs come up. That’s why we created Tally Express, to provide extra support when you need it most, even on short notice.

Simply let us know what you need and when you need it, and we’ll do our best to make it happen. Availability can vary, so we encourage you to check with us first so we can confirm the details and ensure we’re able to help.

Where is My Tally House available?

We’re starting in Omaha Nebraska, with plans to expand to other communities. If we don’t serve your area yet, contact us to let us know where you’d like service.

We also welcome inquiries from people interested in bringing My Tally House to their community.

Still have questions?

If you don’t see the answer you’re looking for, just ask. Tell us what you need, we’re happy to help.

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