Privacy Policy

Effective date: 10/1/2026

My Tally House respects your privacy. This policy explains how we collect, use, retain, and share personal information when you visit our website, contact us, or use our services.

Information we collect

Contact inquiries and email subscriptions

When you submit our contact form, we collect the information you provide. This may include your name, email address, phone number, ZIP code, reason for contacting us, and message.

If you subscribe to marketing emails through our website, we collect the contact information you provide for that subscription.

Website activity

We use cookies and HubSpot analytics to understand how visitors use our website. Depending on our settings and your cookie choices, these tools may collect information such as your IP address, browser and device details, pages visited, and interactions with the site.

Membership and service information

We collect membership and service information outside our website. This may include contact information, household details, scheduling preferences, service instructions, and records related to purchases and billing.

If you provide information about another person when arranging services, please do so with their permission.

How we use information

We use personal information to:

• Respond to inquiries and discuss our services.
• Establish and manage memberships.
• Arrange, coordinate, and provide requested services.
• Communicate about scheduling, purchases, and billing.
• Send marketing emails to subscribers.
• Understand website use and improve our services.
• Maintain business records and meet legal obligations.

How we share information

We use service providers to support our business. Resend handles contact form submissions and related email delivery. HubSpot provides website analytics. These providers process information in connection with the functions they perform for us.

We share member information with authorized team members and third-party vendors as needed to arrange and provide the services you request.

We may also disclose information when required by law or when reasonably necessary to protect people, property, or legal rights.

Cookies and analytics

Our website uses cookies and similar technologies for analytics and marketing purposes.

You can manage or delete cookies through your browser settings. Browser controls may not stop every form of information collection.

You can accept or reject optional analytics and marketing cookies through our cookie banner. To change your choices, select ‘Cookie Settings’ in the website footer.

Marketing emails

You can sign up for marketing emails through our website. When you subscribe, we use the contact information you provide to send news, service updates, and promotional offers from My Tally House.

You can unsubscribe at any time using the link in our marketing emails. Unsubscribing does not stop communications related to your inquiries, membership, or requested services.

Information retention

We currently retain contact inquiries and member records indefinitely, unless we delete them in response to a privacy request or as required by applicable law.

You may contact us to request deletion of your personal information. Certain records may need to be retained to meet legal obligations or resolve outstanding transactions.

Retention of information processed through our service providers, including analytics data, also depends on their applicable policies and our account settings.

Information security

We use access controls, strong passwords, and two-factor authentication to help protect personal information. Access is limited to authorized people who need it to perform their work. We share only the information team members and vendors need to provide requested services.

Sensitive household access details, such as entry codes, are kept in a restricted system rather than ordinary email.

No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

Your privacy choices and requests

You may contact us to ask about your personal information or request access, correction, or deletion. Depending on where you live and the laws that apply, you may have additional privacy rights.

We may need to verify your identity before fulfilling a request. We will respond as required by applicable law. Some information may need to be retained to meet legal obligations or address outstanding transactions.

To submit a privacy request, email info@mytallyhouse.com.

Updates to this policy

We may update this policy as our services or information practices change. The effective date above identifies the latest version. We will provide any additional notice required by applicable law.

Contact us

For privacy questions or requests, contact:

Email: info@mytallyhouse.com